Part of our Enbaya Cloud Services is Aurora. Our prepayment platform for Power, Water & Gas utilities that is meter manufacturer independent, allowing the utility to provide prepayment service to consumers using any combination of STS & AMI Meters with integrated disconnect functionality.
Most Prepayment systems lock a utility into a single meter vendor, Aurora is an open system supporting a variety of metering technologies. Capable of supporting any AMI vendor that offers meters with an integrated remote disconnect capability.
Rather than only providing summary information at the end of a period, Aurora generates a journal entry for each transaction that follows double-entry standards and enforces that each transaction creates a balanced entry to ensure that each transaction type follows the utility accounting policies. ✓ Users with appropriate access can view the accounting entry for each transaction,
Aurora has an integrated report engine and a large library of standard reports. Using flatter table structure to allow for simpler queries to generate reports which dramatically reduces complexity for creating custom reports
Aurora's customer account interfaces integrate customer, location and meter specific information in a single display that allows the user to quickly view key information about the account. Tabs within pages provide detailed information for specific areas. Function buttons allow the system user to quickly access vending or administrative functions
Aurora is designed to handle complex tariff structures with multiple components. Initial tariff rate structures are configured during the implementation phase. The system manages changes over time through an intuitive web interface
Each customer account within Aurora has a wallet account. Funds in the wallet are held for future purchases or payment charges. When a customer makes a payment, funds are first used to pay outstanding arrears, should they exist. The balance, net of any fees due, is applied to the Aurora Wallet.
Sometimes the need arises where the organisation needs to ask staff members or representatives to perform tasks on behalf. A common example of this is allowing your accountant or bookkeeper to have online access to your bank account so that statements can be viewed and downloaded.
Aurora stores all documents & non-transactional events as Life records.
One of the primary purposes of a prepaid program is to allow the utility to continue services to financially challenged customers. Since post-paid customers that migrate to prepayment typically will have an outstanding balance, it's unnecessary to allow the customers to pay-off balances over time. Aurora addresses this need by allowing the utility to collect the past balances by taking a portion of each future purchase until the debt is paid.